How It Works | YourHQ
THE PROCESS

One Conversation.
I Handle Everything Else.

No copy to write. No designer to brief. No platform to learn. No project to manage.
You talk. I build your digital home. Most clients are live within 1 to 2 weeks.

You don't become
the project manager.
Not even close.

You're not here to manage a build. You're here because you want this off your plate. Permanently, properly, by someone who actually knows what they're doing.

So here's the deal. You talk once, you give feedback once, and then you don't hear from me until there's something worth seeing.

Most clients spend less than 30 minutes on their end. Start to live site.

That's not a selling point. That's just how this should work.

01

The Drive-Home Interview

Your time: one conversation

Call my AI assistant whenever suits. In the car on the way home, between meetings, on the couch. No forms, no typing, no scheduled Zoom. You just talk.

I ask the questions that pull out your story. Your work, your clients, your vision, the things that make you unmistakably you. Most people are surprised by what comes out. The best website copy lives in conversation, not in a brief.

You don't fill in a form. You don't write a brief. You don't prepare anything. You just talk.

Time Required

15 Minutes

One conversation.

Your Job

One Round of Feedback

02

I Write Your Copy

Your time: one round of feedback

I turn your interview into full website copy. Written in your voice, reviewed by me personally. You get a private page showing every section clearly laid out, with a comment field next to each block.

Read it. Tell me what feels right and what doesn't. One round of changes. Nothing gets built until you've signed off on every word.

You don't write a word. You don't stare at a blank page. You don't guess at what your site should say. You just tell me what feels right.

03

The Content Raid

Your time: zero

While you're getting on with your life, I go through your existing digital footprint. Instagram, LinkedIn, Facebook, Google Reviews, Substack, your existing site, anywhere you already show up.

I pull photos, testimonials, media mentions, business details. The good stuff you've probably forgotten you have. You don't send me a thing.

You don't dig through your camera roll. You don't compile a folder. You don't send me anything. I find it.

Honest Note

I work with what's actually there. If your existing content is strong, I'll use it. If it's thin or low quality, I'll tell you honestly before we build, and we'll talk about what we need to get the site to the standard it deserves. I won't build something that undersells you just because we're working around bad source material.

Every Build Includes
  • Y Up to 8 pages, hand-coded
  • Y Blog and resources architecture
  • Y Portfolio and case study layouts
  • Y Media and press section
  • Y Socials embed (Instagram, Facebook, Threads, X, LinkedIn)
  • Y Google Business Profile setup or optimisation
  • Y Enquiry form direct to your inbox
  • Y Basic email capture (CSV you own)
  • Y SEO optimised, get found on Google
  • Y AI search optimised, get found when people ask ChatGPT, Perplexity, and other AI tools
  • Y Stock photos if needed, or your existing photos AI-optimised
04

The Build

Your time: zero

Hand-coded in Astro. Under a second to load. Mobile-first. Built for standard search and AI-generated answers. Future-ready.

Not a template. Not a theme with your logo dropped in. Built from your approved copy, to your visual brand, one page at a time.

You don't check in. You don't approve mock-ups in rounds. You don't lose a weekend to this. I build it.

05

Preview

Your time: however long you want

Private staging link. View it on your phone. Share it with whoever you want a second opinion from.

Love it. We go live.
Want changes. I sort them.
Don't love it. Full refund of your setup fee, minus Stripe processing (~3%) and domain costs.

You see the finished thing. Not a wireframe. Not a concept. The actual site. Love it or leave it. That simple.

Decision

Love It or Leave It

Result

Permanent Address

Within 24 hours.

06

Go Live

Your time: zero

Domain connected within 24 hours of your approval. Google notified. Your permanent address on the internet is set.

You don't touch a thing. Domain connected. Google notified. You're live.

07

The Caretakers Take Over

Your time: a text, when you need me

This is where most web designers stop. I don't.

Hosting, security, SSL, backups. Running quietly in the background. Updates on demand. Just text me. And every 12 months, a full design refresh so your site grows with you.

  • New service? Text me.
  • Media mention? Text me.
  • Big pivot? Text me.
  • Something broke? I'm on it.

Text me when something changes. That's the whole ongoing relationship. You evolve. I keep up.

What I Need.
And What I Don't.

What I Need

  • Y One Drive-Home Interview call
  • Y Your business name and contact details
  • Y One round of copy feedback
  • Y Any logos or specific photos you want included (optional, I'll find what I need otherwise)

What I Don't Need

  • + You writing a single word of copy
  • + You briefing a designer
  • + Weekly check-in meetings
  • + A "website project" taking over your calendar
  • + You learning anything new

You run the business. I build and look after the home.

I Stay.
That's the Whole Point.

Most web designers build your site, send the invoice, and move on. Three years later your site looks dated, something breaks, and you're starting from scratch with someone new.

I designed YourHQ around the opposite model.

The monthly Caretaker fee isn't hosting. It's the ongoing relationship. A real person who knows your site, who you can text when something changes, who refreshes your design every year without you having to ask.

Most Agencies

Build it · Invoice it · Disappear

YourHQ

Build it · Host it · Update it · Refresh it. Every year, included.

Common Questions

Do I have to write anything at all?

Nothing. I write every word, from your interview, your existing content, and one round of your feedback.

I already have a website. Is this a rebuild?

Yes, and that's most of my clients. You've grown past what you have. I start fresh, in your voice, to where you are now.

Is this for a business or a personal brand?

Both. Same standard. The difference is what's at the centre. Your business, or you.

What if I don't love the site?

Full refund of your setup fee, minus Stripe processing (~3%) and domain costs. You see the complete finished site before the subscription starts.

How much time does this take from my end?

One interview call. One round of copy feedback. Less than 30 minutes total across the whole process.

Do you work with clients outside New Zealand?

Yes. I'm based in Whangārei, Aotearoa, and I work globally. Everything happens remotely.

What if my existing photos and content aren't very good?

I'll tell you. Honestly and early. The content raid pulls everything I can find, but I won't use low-quality photos or outdated content just to fill space. If what's there isn't up to standard, I'll flag it before we build and we'll work out what's needed. That might mean commissioning a photographer, using stock in the short term, or waiting until you have something worth putting on the site. I'd rather have that conversation upfront than build something that doesn't represent you properly.

The Next Step

Ready to Hand
This Over?

One conversation. Everything handled.
Your permanently owned digital home, looked after forever.