Welcome to YourHQ.
We're So Glad You're Here.
This page is everything you need to know about what happens next. Bookmark it, refer back to it, and reach out anytime.
From here, your job is small. Mine starts now.
A quick word
before we start.
Then we get on with it.
You've trusted me with something that matters. Your digital home, your voice, the way the world meets your work. That isn't lost on me.
The whole point of YourHQ is that this part of your business stops being yours to manage. So everything from here is built to take it off your plate, not add to it.
Read this once, then forget it. I'll guide you through every step in real time.
No rush. No pressure. We move at your pace.
Your Onboarding,
Step by Step.
Book the Drive-Home Interview
Your time: 15 minutes
Call my AI assistant whenever suits. In the car, between meetings, on the couch. No forms, no Zoom, no preparation. You just talk.
This is the only moment I need real time from you. Everything else, I handle.
I'll Text You the Link
A private link to your Drive-Home Interview, sent straight to you. Call when it suits.
An Email From Me
Usually within 24 hours of your interview.
Your Shared Drive Arrives
Your time: zero
I'll send a link to a shared Google Drive folder, set up just for you. That's where any photos, logos, or notes you want included will live.
One folder. One link. That's the whole admin side of this.
Drop In Anything You Want Included
Your time: as little as you like
Logos, photos, testimonials, links to anything you want me to see. If it's easy to drop in, drop it in. If it's not, leave it. I'll find what I need from your existing digital footprint.
Nothing you have? No problem. I'll work with what's out there.
Don't curate. Don't compile. Don't tidy. Drop things in raw. I'll sort through everything and pull out the gold. The less effort on your end, the better.
1 to 2 Weeks
From interview to preview link.
I Build. You Wait.
Your time: zero
I write the copy, build the site, and pull together everything I need from what you've sent and what's already out there.
No check-ins. No mock-up rounds. No project to manage. I get on with it.
Your Preview Link
Your time: however long you want
Once your site is built, I'll send you a private link to review. View it on your phone, share it with whoever you trust for a second opinion, sit with it for a day or two.
Tell me what feels right and what doesn't. One round of changes is included, and I'll work through them all before we go any further.
You see the actual site, not a wireframe. The real thing.
Review & Respond
One round of feedback. That's it.
Love It or Leave It
Full refund of your setup fee, minus Stripe processing (~3%) and domain costs.
The Opt-Out Moment
Your choice, no questions
If, after seeing the finished site, you decide it's not for you, that's fine. You walk away with your money back. No awkward conversations, no chasing, no hard feelings.
Honestly, I don't expect this to happen. That's exactly why I can offer it.
Approve, Subscribe, Go Live
Your time: a few minutes
Once you're happy with the site, you sign up for your monthly Caretaker package. From there, I connect your domain and your site goes live, usually within 24 hours.
Your permanent address on the internet. Set.
You're Live
Within 24 hours of approval.
Just Text Me
When something changes. When something breaks. When something exciting happens.
The Caretaker Phase Begins
Your time: only when you want
Hosting, security, SSL, backups, updates. All running quietly in the background. New service to add? Media mention? Big pivot? You text me, I sort it.
No portals to log into. No tickets to raise. Just text me.
At 12 Months,
A Full Refresh.
A year from now, your business will have grown. Your work will have evolved. The way you talk about what you do will have shifted.
So at the 12-month mark, we run the whole process again. A fresh interview with the voice, new copy, a new design. No extra cost. No new project to manage. Just a site that grows with you, year on year.
Same simple process. New version of you.
Step 01
Refresh Interview
Another quick conversation with the voice. Same as before.
Step 02
New Copy & Design
I rewrite, redesign, and rebuild around where you are now.
Step 03
Live Again
Same domain, same address. Brand new home.
Thinking Bigger?
Here's Where to Look Next.
Your website is one piece of a larger picture. As you settle in, you might start thinking about the rest of your digital ecosystem. Email, search, socials, AI discovery, the way it all fits together.
I've put together a guide to walk you through it. What matters, what doesn't, and what you should be thinking about as your business grows.
A bigger view of where your website fits in.
The things YourHQ covers, the things it doesn't, and the pieces worth considering as you grow.
Just Text Me.
Anytime.
That's the whole point of YourHQ. A real person who knows your site, who you can reach out to without a portal, a ticket, or a wait.
Welcome aboard.
— Lian